Events
Events can be viewed on
the PlzMayI by either accessing the Events
Page for each Network Group or by launching the Event
Viewer
Events
are displayed in chronological order. Users can acknowledge
individual Events on either the Events pages or the Events Viewer by
clicking on the "Ack" buttons.
The text color on the Event pages and Event
Viewer indicates the Severity of the Event, as selected on
the corresponding Action Page. Red Text indicates a
Critical Event, Blue Text indicates a
Major Event, and Black Text indicates a Minor
Event.
Both the Events pages and the Events
Viewer are automatically refreshed every 45 seconds, displaying new
events as they occur. The date/time of last refresh is
displayed in the upper left corner of the page for user's
reference.
Admin Level Users can generate a Events
Report by using the Report Generator, which can be found
under the General Administration heading on the Console
Page.
Detailed outage information is also available for each device
using the Show Device Availability on the dropdown menu on the
device gauge on the Network Performance Page.
Event Viewer
The Events Viewer displays
the 10 most recent Events for all Networks Groups.
The Event Viewer will automatically launch on
the User's first visit to the Console Page. If the User closes
this
popup, they will need to click on the Event Viewer link on
the Console Page's top banner to launch it.
The
Events Viewer will launch at the bottom of the Console Page, sized to
make the last 2 Events visible. The User can then adjust
the popup window to view additional Events and reposition it.
Users limited to a single Networks Group
will not have access to the Events Viewer.
Events
Pages
The Events Page
for a Networks Group can be launched as a new web page by
clicking on the Events link on the Console, Performance, or UpDown
Pages.
The Event Page
will show all Events for that individual Networks Group. There
is no limit set on how long Events will be stored, however Admin
Level Users can purge older Events on the Database Backup &
Maintenance Page, which can be found under the General Administration
heading on the Console Page.
Close
the Events Page when it is no longer
needed. |